Shipping Policy for White Camel

Effective Date: 20/03/2026

Thank you for shopping with White Camel. This Shipping Policy outlines how we process, ship, and deliver your orders placed on whitecamel.shop.

1. Order Processing Time

All orders are processed within [1–3 business days] after payment confirmation

Orders are not processed or shipped on Sundays or public holidays

In case of high order volume, processing may be slightly delayed

If there is a significant delay, we will notify you via email or phone.

2. Shipping Locations

We currently ship to:

All locations within India

If your location is not serviceable, we will inform you and issue a full refund if payment has been made.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order value

We may offer free shipping on orders above ₹[AMOUNT] (if applicable)

Any additional charges such as remote area delivery fees may apply

4. Estimated Delivery Time

Estimated delivery timelines:

Metro cities: [2–5 business days]

Other locations: [4–8 business days]

Remote areas: [5–10 business days]

Please note:

Delivery timelines are estimates and not guaranteed

Delays may occur due to weather, courier issues, or unforeseen circumstances

5. Order Tracking

Once your order is shipped:

You will receive a confirmation email/SMS with a tracking number

You can track your order through the courier partner’s website

6. Delivery Attempts

Our delivery partners will attempt delivery [2–3 times]

If delivery fails due to incorrect address or unavailability, the order may be returned to us

Re-shipping charges may apply in such cases.

7. Incorrect Address or Contact Details

Please ensure that your shipping address and contact details are accurate.

We are not responsible for delays or failed deliveries due to incorrect information

Additional charges may apply for re-delivery

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

Contact us within [48 hours] of delivery

Share clear photos/videos of the package and product

We will investigate and offer a replacement or refund as applicable.

9. Partial Deliveries

In some cases, your order may be shipped in multiple packages due to product availability.

You will be notified if this happens.

10. Contact Information

If you have any questions regarding shipping, please contact us:

White Camel
Website: whitecamel.shop
Email: [EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]

By placing an order with White Camel, you agree to the terms outlined in this Shipping Policy.